Zoom is #1 in customer satisfaction and the best unified communication experience on mobile. It's super easy! Install the free Zoom app, click on 'New Meeting,' and invite up to 100 people to join you on video! Connect with anyone on iPad, iPhone, other mobile devices, Windows, Mac, Zoom Rooms, H.3. Every Apple Store is designed to engage its local community, and no one understands this more than Consuela, a Store Leader at Apple Union Square. She’s committed to motivating her team to engage with customers in new and exciting ways. “I want our store to be a dynamic place to work, shop, and explore. Welcome to the Apple Developer Program. Manage your content on the iTunes Store and Apple Books. Learn more about iTunes Connect.
You can browse and buy apps in the App Store on your iPhone, iPad, iPod touch, on your Apple Watch, on your Mac, or on your Apple TV.
Browse and buy
To download and buy apps from the App Store, you need an Apple ID. Your Apple ID is the account that you use to access Apple services. If you use other Apple services like iCloud, sign in to the App Store with the same Apple ID. If you don't have an Apple ID, you can create one.
If you're in the App Store on any of your devices and see the download button near an app, you already bought or downloaded that app. When you tap or click the download button , the app downloads to your device again, but you are not charged again. You can also see a list of apps that you purchased and redownload them.
Learn what payment methods you can use to buy apps and other content. You can also create an Apple ID without a payment method when you download a free app.
How to buy apps on your iPhone, iPad, or iPod touch
- Tap the App Store app on your Home screen.
- Browse or search for the app that you want to download, then tap the app.
- Tap the price or tap Get. You might need to sign in with your Apple ID.
If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
After your app finishes downloading, you can move it to a different spot on your Home screen. Apps stay up-to-date by default, but you can learn more about updating apps.
You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.
If an app is sold with an iMessage app or sticker pack, you can open it in Messages.
How to buy apps on your Apple Watch
With watchOS 6, you can download apps directly from the App Store on your Apple Watch. You can also add apps to your Apple Watch from your iPhone.
- Open the App Store app.
- Browse or search for the app that you want to download, then tap the app.
- Tap the price or tap Get. You might need to sign in with your Apple ID.
Apps stay up-to-date by default, but you can learn more about updating apps.
If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they download an app or make an in-app purchase. Learn more about in-app purchases.
How to buy apps on your Mac
- Open the App Store.
- Browse or search for the app that you want to download. Apps for iPhone, iPad, and iPod touch don't always have a version for Mac.
- Click the app.
- Click the price, then click Buy App. If you don't see a price, click Get, then click Install App. You might need to sign in with your Apple ID. If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
After your app finishes downloading, you can find it and keep it organized in Launchpad. Apps stay up-to-date by default, but you can learn more about updating apps.
You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.
How to buy apps on your Apple TV
- Open the App Store on your Apple TV.
- Browse or search for the app that you want to download, then select the app.
- Select the price or select Get. You might need to sign in with your Apple ID.
If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
After your app finishes downloading, you can move it around on your Home screen. Your apps will update automatically.
You can make additional purchases within some apps. You can use Restrictions to restrict, block, or allow in-app purchases. Learn more about in-app purchases.
The App Store isn’t available on Apple TV (3rd generation or earlier).
Get information about an app
If you want to know specific information about an app, like what languages the app is available in, the app’s file size, or its compatibility with other Apple devices, scroll to the bottom of an app’s page. You might be able to tap some sections to learn more.
You can also contact the app developer for help with an app's functionality.
Get help with billing
- Learn what to do if you see a charge from an app that you don't recognize.
- Learn how to cancel an in-app subscription.
- If you can’t update your apps because your payment method is declined, update or change your payment method.
- If you have another issue with an app, report a problem or contact Apple Support.
Learn more
- If your App Store is missing or you can't find it on your device, you might have parental controls turned on. Adjust your iTunes & App Store Purchases settings and make sure that you choose 'Allow' for the Installing Apps setting.
- Learn what to do if an app unexpectedly quits, stops responding while installing, or won't open.
- Learn what to do if you can't download apps, or if apps get stuck.
- If you want to download apps that are larger than 200 MB over cellular, go to Settings > [your name] > iTunes & App Store, then tap App Downloads and choose the option that you want.
- If you bought part of an apps bundle, the price of the full apps bundle is reduced by the amount you already spent.
Please note that this is the contact page for support and service, not the general page for contacting Apple, which includes information on sales and product inquiries.
Before you call, have your serial number ready or start your support request online and we'll connect you to an expert.
Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.
The United States and Canada
United States
1-800-275-2273
1-800-275-2273
Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009
Support: 1-800-800-2775
Sales: 1-800-780-5009
Enterprise
1-866-752-7753
1-866-752-7753
Accessibility and assistive technology
1-877-204-3930
1-877-204-3930
App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support
Contact Apple Support
Apple Cash and person to person payments
1-877-233-8552
1-877-233-8552
Canada (English)
1-800-263-3394
1-800-263-3394
Canada (French)
1-800-263-3394
1-800-263-3394
Latin America and the Caribbean
Europe
Austria
0800 220325
0800 220325
Belgium (French)
0800 80 404
0800 80 404
Belgium (Flemish)
0800 80 407
0800 80 407
Bulgaria
00800 6002 7753
00800 6002 7753
Croatia
0800 222 427
0800 222 427
Cyprus
800 92433
800 92433
Czech Republic
800 700527
800 700527
Denmark
80249625
80249625
Estonia
8000 044333
8000 044333
Finland
0800 96372
0800 96372
France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351
Germany
0800 6645 451
0800 6645 451
Greece
021 0300 9960 (local)
00800 4414 5417
021 0300 9960 (local)
00800 4414 5417
Hungary
06 80 983 435
06 80 983 435
Ireland
1800 804 062
1800 804 062
Italy
800915904
800915904
![Apple Apple](https://is4-ssl.mzstatic.com/image/thumb/Video117/v4/b7/55/2c/b7552cdf-613f-a52f-cbca-c1c2ceaa0747/source/1200x630bb.jpg)
Latvia
800 03251
800 03251
Liechtenstein
0800 00 18532
0800 00 18532
Lithuania
(8-800) 30772
(8-800) 30772
Luxembourg
800 24550
800 24550
Malta
800 620723
800 620723
Netherlands
0800 0201581
0800 0201581
Norway
240 551331
240 551331
Poland
00800 44118752
00800 44118752
Portugal
800207983
800207983
Romania
0800 400138
0800 400138
Russia
8 800 555 6734
8 800 555 6734
Slovakia
0800 178661
0800 178661
Slovenia
0800 80321
0800 80321
Spain
900812703
900812703
Sweden
020 100 529
020 100 529
Switzerland (French)
0800 00 18532
0800 00 18532
Switzerland (German)
0800 00 18532
0800 00 18532
Turkey
02162821622
008004488298781
0216 282 1622 (local)
02162821622
008004488298781
0216 282 1622 (local)
United Kingdom
0800 107 6285
0800 107 6285
Accessibility and assistive technology
0800 048 0754
0800 048 0754
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- Free phone technical support number is not accessible by mobile phone. Back
- PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
Africa
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
Asia Pacific
Australia
(61) 1-300-321-4561
(61) 1-300-321-4561
Accessibility and assistive technology
(61) 1-300-365-0831
(61) 1-300-365-0831
Brunei
801-43842
801-43842
China mainland
400-666-88001
400-666-88001
Accessibility and assistive technology
400-619-81411
400-619-81411
Fiji
(61) 1-300-321-4563
(61) 1-300-321-4563
Guam
1-800-865-0853
1-800-865-0853
Hong Kong (Chinese)
(852) 2112-00991
(852) 2112-00991
Hong Kong (English)
(852) 2112-00991 Will apple transfer my files for free.
(852) 2112-00991 Will apple transfer my files for free.
India
000800 100900914
000800 100900914
Indonesia
0800-1-027753
0800-1-027753
Japan
Within Japan:
0120-27753-5
Outside Japan:
(81) 3-6365-47051
Within Japan:
0120-27753-5
Outside Japan:
(81) 3-6365-47051
Macau
(853) 6262-16311
(853) 6262-16311
Malaysia
1-800 803 638
1-800 803 638
New Zealand
0800 1 27753
0800 1 27753
Pakistan
Dial 00800 01001 first,
then dial 800 361 0479
Dial 00800 01001 first,
then dial 800 361 0479
Papua New Guinea
(61) 1-300-321-4563
(61) 1-300-321-4563
Philippines4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711
South Korea
080 333 40004
080 333 40004
Taiwan
0800-095-988
0800-095-988
Thailand
Within Thailand:
1800 019 9005
Within Thailand:
1800 019 9005
Tonga
(61) 1-300-321-4563
(61) 1-300-321-4563
Vanuatu
(61) 1-300-321-4563
(61) 1-300-321-4563
Vietnam
1800 1127
1800 1127
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Free phone technical support number is not accessible by mobile phone. Back
- Customers calling will be charged at relevant IDD carrier IDD rate. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- This phone number is only accessible from dialing within Thailand. Back
Middle East
Bahrain
800815521
800815521
Israel
18093443291
0337629152
18093443291
0337629152
Kuwait
222822921
222822921
dial 01 426 801 first,
then dial 85527891772
then dial 85527891772
Oman
800774711
800774711
![Apple Application Store Online Apple Application Store Online](https://cdn.vox-cdn.com/thumbor/PM_DcYOX2DujRN43qIqVkynL2qo=/0x0:938x625/1200x800/filters:focal(0x0:938x625)/cdn.vox-cdn.com/uploads/chorus_image/image/49785959/microsoft-planner-app-2016-screenshot-1.0.0.png)
Qatar
008001003561
008001003561
800844 97241 (STC)
800850 00321 (Zain and Mobily)
800850 00321 (Zain and Mobily)
United Arab Emirates
8000 444 04071
8000 444 04071
Apple Application Store Online Shopping
Telephone numbers are subject to change.
Apple Application Store Online Ordering
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- Local and national telephone rates apply. Back